Experience has taught us that asking users to declare important emails as
records into any sort of record system does not result in the capture of an
adequate correspondence record

The experience we have had in the UK, in continental Europe, in Australia
and in the US is that asking colleagues to choose which of their e-mails
are significant, declare them as a record, and move them to some sort of
electronic file (or paper file, or SharePoint document library) does not
capture an even vaguely adequate record of correspondence.
http://bit.ly/1LjE3VN
http://bit.ly/1LjE3VN+

-- 
Peterk
Dallas, Tx
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Save our in-boxes! http://emailcharter.org
"The problems of our economy have occurred not as an outgrowth of
laissez-faire, unbridled competition.
They have occurred under the guidance of federal agencies, and under the
umbrella of federal regulations."
Senator Ted Kennedy, in defending trucking deregulation in 1978.

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