Steve, hope you are doing great.  Just my two cents, from my experience
with Legal Compliance and IT operations.  Only include in a RIM policy what
an organization can attain and enforce, so that the company does not find
themselves in non-compliance with their own policy.

On Wed, Mar 29, 2017 at 1:27 PM, Petersen, Steve <
[log in to unmask]> wrote:

> Happy Hump Day,
>
> I'm having a discussion with some people about RIM policy and what level
> of compliance it should be written to.  The two schools of thought are to
> write it to the expected reality of being able to obtain 80% compliance and
> that its good enough versus write it for 100% compliance and striving for
> that but realistically knowing 80 % will be reality and any increases will
> be a positive.  This involves working toward the long-term goal of moving
> toward 100% compliance and not losing sight of the long term actions to
> move through that last HARD 20%.
>
> An example for me is that you currently have no type of email solution in
> place but want policy to say that messages needing to be saved as records
> need to be managed and destroyed per the retention schedule.  If not
> documented at least state the schedule must be considered when destroying
> and be sure it's being done in a consistent and repeatable manner.  This is
> the 100% view and the 80% view is that we just tell them they need to
> review periodically but not make the review onerous because if they think
> it is they'll just keep everything.  If this is adopted how do you ever
> gain leverage for some type of email process proactively when told well
> that's not our policy.
>
> Hate to think it comes down to an adverse event taking place.
>
> Thought as well as Steve you're crazy are appreciated.
>
> Steve Petersen, CRM | Records Manager, Records & Information Management
> o: 319-355-5837 |
> e: :[log in to unmask]<mailto:[log in to unmask]>|
> w: www.transamerica.com<http://www.transamerica.com>
>
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