Sure, David, those are all important issues.

But today, we're taking the long view.  In, say, 30 years, no one will have to worry about the duplication (duplicity? :-)) you mention.  Without some form of intervention, the Copy of Record and all of its clones will be unrecoverable because of obsolete hardware, operating systems, application software, storage media, and display/print drivers, to say nothing of lost passwords and encumbering encryption. 

So the question becomes whether to intervene once, now, or plan for periodic future efforts.

Gordy
Gordon E.J. Hoke, CRM
http://PositivelyRIM.blogspot.com

-----Original Message-----
>From: "David Kay, MLS" <[log in to unmask]>
>Sent: May 27, 2010 7:41 AM
>To: [log in to unmask]
>Subject: Re: "Electronic" RM- Obsolescent Hardware and Software
>
>But what about someone sitting at your desk in 2 months or 2 years?  Today a
>records creator creates a document for boss, sends email with attached .doc
>electronic record, boss reads email, downloads and opens attachment, boss
>approves attachment, converts it to PDF and emails to President to read on
>iPhone which doesn't read Word docs.
>

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