Oh joy - just what many of you need to read - next week is the big week....time for CRM exams! I know you have all been studying as diligently as I have,. And I say that with a serious tone! I decided this morning that I either know what I know or I don't (know what I know). So no more studying for me. Time to work on the budget and take my feeble brain elsewhere. I've pondered the permanence of client files, the relationship with the archives, the stampede of those who "want out" of the list, and to scan or not to scan. Time to watch the World Series, have a Guinness, and get some rest. Hope for a Seahawks win this weekend... Rock on! Sharon Sharon Burnett Seattle Washington USA List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance