Although I administer the off-site storage contract, and the web interface with our vendor, where users (about 200 people in some 21 offices in about 13 major metropolitain areas coast-to-coast) make orders to send and recall boxes, my department consisting of myself and one other person, can not centrally take care of all orders. We do set standard operating procedures and guidelines and review the invoices - paid by each department - for problems. We offer training and help offices resolving problems with the off-site storage vendor. If I had a person I supervised in each small office and a handfull in the larger offices it might be different, but that will never be the case. Tod Chernikoff, CRM On Thu, 2 Jun 2005 15:47:53 -0600, Tina Clayton <[log in to unmask]> wrote: Does anyone have a procedure for offsite storage from various departments in your company? Is it controlled centrally through the records management department or does each department have authority to recall and send boxes? Tina Clayton Centrix Financial 6782 S. Potomac Centennial, CO 80112 Contract Analyst/Records Information Manager 303-391-3539 Fax: 303-391-3654 [log in to unmask] List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance