This is a great question, the responses to which may give pause to some of those on the listserv. At the moment, some Title Companies and at least one County government in the U.S. outsource the indexing of property record transactions overseas. Unfortunately, some of those documents still contain personal identifying information, such as social security numbers, etc. India is but one of the areas where outsourcing of data entry is common. Additional outsourcing locations include some Central American Countries, Eastern Europe, and additional countries in Asia (i.e. the Philippines). Whenever someone pursues an records conversion effort.....especially a conversion effort that may touch on either personal identifying information or on an organizations "intellectual property", a thorough investigation of the protections afforded by such overseas outsourcing may be in order. Those firms that are based in the U.S. often partner with overseas subcontractors, so a thorough investigation and full disclosure should always be required where the confidentiality of information must be maintained. Douglas P. Allen, CRM, CDIA+ List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance