Regrettably, besides the Boston example, there are a lot of city councils', note councils in the plural, city councils' records management practices that need the attention of records managers who are more enthusiastic in their interest about the difficulties of applying the ethics of good records management. One of the best of the advanced information studies programs for information management professionals who would continue learning more than in the certification modules is at http://www.albany.edu/inf/program/ http://www.albany.edu/cci/ List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance