Alicia writes: "PST's, for example, also have the added "bonus" of not being searchable by administrators without third party tools." Sure you can search PSTs. You have to bring them back into Outlook, but you can search them. I do it all the time. Where PSTs are trouble is when folks save them to their hard drive or to CD. Then we may or may not know about them and that's a problem. Right now we officially support PSTs. Once we bring up our email archive that policy will change - but then again there will not be a need to create the a PST to start with. I love my job. I love technology. And that is why I have a toaster that was made in 1959! Rock on! Sharon List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance