Customers should demand that Iron Mountain provide photos of customer boxes that Iron Mountain says require re-boxing, otherwise Iron Mountain will continue their make-work money-grabbing dirty tricks, Maureen Cusack San Francisco, CA On Tue, May 26, 2009 at 9:17 AM, Linda Buss <[log in to unmask]> wrote: > Wouldn't you rather have a conversation with IM about this, and provide > approval before the records are reboxed? It appears that, by default, users > are allowing IM to make a judgement call on when to rebox records. > > > > I, too, would prefer to see the condition of the boxes prior to moving the > contents. And, as Sherri indicated, would expect a list of those boxes > deemed in need of replacement. > > > > Linda Buss, MA, CRM > > > " Aside from this service not being in the contract, I am a visual person > so I would like to see what a box looks like before it is replaced. I > wonder if taking a picture and sending it to me before the repackaging is > too much to ask? :-D" > > Thanks, Steve > > > List archives at http://lists.ufl.edu/archives/recmgmt-l.html > Contact [log in to unmask] for assistance > To unsubscribe from this list, click the below link. If not already > present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the > message. > mailto:[log in to unmask] > > List archives at http://lists.ufl.edu/archives/recmgmt-l.html > Contact [log in to unmask] for assistance > To unsubscribe from this list, click the below link. If not already > present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the > message. > mailto:[log in to unmask] > -- Maureen, List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message. mailto:[log in to unmask]