Hi Curtis, First congrats on you candidacy! That is an accomplishment in and of itself. :) The CRM Mentor Program may be a good thing for you so do check it out, however here is some personal thoughts (for what they're worth) ... I sat for the first 5 parts in May (and passed!) And relied heavily on the Robek book as a study aid. Not having had much need for working with micrographics, those chapters were of particular benefit. I sat for part 6 in August (still waiting for those results though ...!). For that part, using the case studies and chapter end questions in the Robek book for practice was helpful (I think - we'll see!) Hope that helps - good luck! Julie Julie J. Colgan (CRM?) <wink> Sent via BlackBerry by AT&T List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message. mailto:[log in to unmask]