I would be wary of calling anything related to non-record items a
"retention" policy. The fact that it is "non-record" means it has no
retention. If you say it has a "30 day retention policy", does that mean
non-record e-mails must be kept 30 days? I would say the "retention" is
zero - delete immediately. What you are really talking about is an
information technology policy designed to reduce the amount of e-mail
storage, tied to a records management policy that gives e-mail users x
numbers of days to declare "record" e-mails, and delete non-record
e-mails, after which any remaining e-mails will be assumed to be
non-record and automatically deleted. I would also make sure that
declaration policy is backed up by training, facilitated by application
tools where appropriate, and periodically audited - particularly in
areas of high risk. 

BTW, do such policies take into account vacation, sick leave, etc....?

Dwight Wallis, CRM
Records Administrator
Multnomah County Fleet, Records, Electronics, Distribution and Stores
(FREDS)
1620 S.E. 190th Avenue
Portland, OR 97233
Phone: (503)988-3741
Fax: (503)988-3754
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