My suggestion is to negotiate the fees down to what is acceptable and
appropriate given the work required to perform each task.  I have no issue
with paying permanent withdrawal fees since the vendor must physically go
and pull the box down from the warehouse, skid the boxes so they are ready
for the new vendor and then update their database.  Of course, these fees
should be in-line with what you would normally pay for a retrieval of the
same boxes and delivery to your site.

So, if you don't like the fees then negotiate them down/out or don't sign
the agreement and look someplace else for storage.  Of course, often times
we are stuck with a contract WE did not negotiate.  In that case you got to
suck it up and pay what is in the contract because someone at your company
didn't know any better and signed the agreement.  All you can do then is
bide your time until the contract terminates.😥

Thanks!

Cheryl Westlund

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On Fri, May 4, 2018 at 6:04 PM, Blake Richardson <[log in to unmask]>
wrote:

> For my records management friends…it is a given that offsite records
> storage vendors charge permanent withdrawal fees (or as practitioners call
> them – hostage fees).  It has been eye-opening to me (after 20+ years) as
> my Company looks to consolidate their offsite records storage to one vendor
> the unreasonable charges that some storage vendors charge – really, a
> different permanent withdrawal fee if you are not closing the account v. if
> you are – give me a break – robbery.
>
> Dock access fees based on cubic foot – robbery – give me a flat expense
> that you do not charge to UPS/USPS or FedEx when they deliver at your
> dock..
> Paying $12 to $14 dollars to move your boxes to another vendor – robbery,
> especially when the current vendor has already recouped their expenses. If
> you disagree, please justify!  Wonder if PRISM will respond.
>
>
> Blake E. Richardson, CRM
>
> 623.687.1500
>
> List archives at http://lists.ufl.edu/archives/recmgmt-l.html
> Contact [log in to unmask] for assistance
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>
>

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