Thank you so much.  I will call you tomorrow if you are available.

Thanks,
          Denise


-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of Angie Fares
Sent: Thursday, December 01, 2011 4:10 PM
To: [log in to unmask]
Subject: Re: RFP Help for On-site Shredding

I managed up to 7,000+ shred sites for RadioShack Corporation before I left in 2009.  I can share a lot of ideas with you in terms of what you are going to ask for and then how you are going to monitor execution.

Angie Fares
817.665.4903

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of Denise Bryan
Sent: Tuesday, November 29, 2011 3:52 PM
To: [log in to unmask]
Subject: RFP Help for On-site Shredding

I've never posted before, but I've learned a lot reading all the topics that are discussed here.  It's been very helpful to me as a new records manager and I'm hoping you can help me.

I'm in the middle of writing an RFP to select a vendor(s) to shred on-site at our 1,000+ retail locations for an initial clean-out of all our paper records and on-going shred services as needed.

I've read some of the archives from a few years ago and it appears as if invoicing and customer service are two of the biggest areas that fall short with this type of work, especially when the vendor is expected to visit many different retail locations.

Do any of you have a "go to" list of questions or a top 5 or 10 questions that you feel are important to ask in this type of RFP?  Anything you can give me would be helpful, but I'm especially looking for those odd types of questions, that a new records manager might not think to ask.  

I appreciate any help you can give me.  

Thanks

Denise Bryan
Corporate Records Manager
Publix Super Markets, Inc.  

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