>>therefore cannot solve their problems with accurately rendering their
TIFF files,<<

I don't believe the problem is with the TIF file.  I am guessing that
the problem is that some of the images may contain grayscale.  The MS
Fax and Image viewer does not support grayscale.

We ran into a similar problem when I was with ND.  We could scan
documents and the MS Viewer would say they were unreadable.  The FileNet
IDM viewer would handle them just fine.

One of the issues to be cognizant of when making the tif v. pdf decision
is whether or not annotations will be required.  Most ECM platforms
readily support tif annotation as a standard.  Annotations of PDF's adds
another layer of complexity.

Bill R
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