Hi Bill,
I don't have time to respond in the depth this topic deserves - I am working
on an email training program through the end of the year. But my answer to
your question is ABSOLUTELY CORRECT with one exception - in many cases they
don't save those ginormous emails, they simply delete them. I agree with
your recommendation and in fact I'd already put it in the course some weeks
ago.
Jesse Wilkins
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